Payment is required at the time of making each booking.
Please note there are "no refunds" for Online 1:1's, or In Person 1:1's.
In Person 1:1 Tuition for those under 18 years of age is only facilitated to Competitive Swimmers who are 9+ by the date of tuition, and who are ASA/Swim England (or British Triathlon/Pentathlon) registered club members, swimming at County level and above.
Under 18's attending In Person 1:1 Tuition must have their Parent/Guardian in attendance throughout their time at the facility and during tuition.
In Person 1:1 Tuition for adults over 18 is delivered to improving swimmers upward (NO NON SWIMMERS).
At any point during the delivery of In Person 1:1 Tuition, if Steve Wadey feels a client isn't of appropriate ability to take part/continue, or of appropriate physical, or mental health; Steve Wadey retains the right to terminate tuition and the client shall forfeit the total tuition cost.
"To be on time, is to be late!" Please arrive for In Person 1:1's at least 10mins prior to the start time. Clients arriving later than 10mins after their session start time may be excluded (at the discretion of coach Steve Wadey).
In the unlikely event of a technical problem, logistical/facility issue, or emergency on the part of SwimWadey, an alternative date & time will be re-arranged for client/s.
Coaches subscribing to Podium, or Gold membership may cancel at any time. Please contact SwimWadey via email to cancel, and allow up to five working days for a subscription to be terminated.
Poor, abusive or threatening behaviour towards Steve Wadey will not be tolerated online, or in person. Resulting in the immediate termination of tuition/consultation, with the client forfeiting the cost of the tuition/consultation.
SwimWadey / Steve Wadey retain the right to refuse access to coaching/consultation services, should it be evident an individual/s is not of appropriate ability, attitude, or behaviour.
Please note that all In Person Endless Pool 1:1's are monitored by CCTV, for the protection of the facility operator, client/s, and Steve Wadey.
Clients booking In Person Endless Pool Tuition enter the pool at their own risk. These sessions are not lifeguarded.
Links to external websites from SwimWadey.com facilitating Steve Wadey's group courses, are subject to their own separate booking format, terms & conditions.